Warranty Information


Our products are guaranteed with a 2-year manufacturer warranty, which covers any manufacturing defects within the stitching and the material within 3 years from the date of purchase. Warranty claims may be opened via email (explore@troikaoutdoors.com), and the product will either be repaired or replaced. The product must be returned in order to receive a replacement. Note that photos and descriptions are required for examination in all warranty claims. 


You may return the product to us within 30 days of purchase to receive a full refund. You may request a return via email (explore@troikaoutdoors.com). All pieces of the product must be present and the product unused in order to receive a full refund.  Note that used products will require a restocking fee of 20% of the total cost you paid for the product. Once we receive and inspect your returned product, you will then receive a refund